Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG | Hotel in Austin

9.2 (1000 Reviews) |  1 Bathroom
Gateway Hotel | Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel in Gateway, Austin

Hotel in Austin with a 24-hour fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses solar energy

Reviews

Susan
Dec 17, 2025 08:24:51 AM
Review Score:   10
Summary: I appreciated the kindness of both of the staff members I dealt with. They went out of their way to be caring and kind. Both the check in and check out experience was magnificent. I commend your hotel for hiring them. The beds were cozy, and the coffee was terrific. It was a cold day, so hot coffee was great. Did not have the same experience with the tru location, so id choose this locatiin over the other next time
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