Is this Innsbrook hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Innsbrook hotel?

Check-in time for Innsbrook hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $89 per night with includes Balcony/Terrace, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Internet, Wheelchair Accessible, Guest Services, Breakfast, Child Friendly, Laundry, TV, Accessibility, Air Conditioner, Parking, Pool, Business Services, Toiletries, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Comfort Suites Innsbrook - Short Pump | Hotel in Glen Allen

6.4 (1007 Reviews) | 1 Bathroom

Innsbrook Hotel | Comfort Suites Innsbrook - Short Pump

Hotel in Innsbrook, Glen Allen

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Innsbrook - Short Pump offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower/tub combination

Private bathroom

Bedroom

Heating (climate-controlled)

Bed sheets

Double sofa bed

Air conditioning (climate-controlled)

Free cribs/infant beds

Pillow menu

Premium bedding

Blackout drapes/curtains

Pillow-top mattress

Iron/ironing board

Free newspapers (weekdays)

Laptop-friendly workspace

Phone

Free local calls

Connecting rooms available

Turndown service

Desk

Separate sitting area

Breakfast

Free buffet breakfast available daily 6 AM–9 AM

Coffee/tea in common area(s)

Coffee/tea maker

Microwave

Mini-fridge

Parking

Wheelchair-accessible parking and van parking available

RV/bus/truck parking on site

Free self parking on site

Accessibility

Handrails in stairways

Wheelchair-accessible van parking

Wheelchair-accessible path of travel

Assistive listening devices available

Pool hoist on site

Stair-free path to entrance

Well-lit path to entrance

Tile flooring in room

Thin carpet in room

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Front entrance ramp

Braille signage

Wheelchair-accessible business center

Lever door handles

Wheelchair-accessible parking

Wheelchairs available on site

Wheelchair-accessible registration desk

4 on-site accessible parking spaces

Activities

Outlet shopping

Golf lessons

Fitness center (free access)

Theme parks

Golfing

Health club access

Indoor pool access

Hiking/biking trails

Segway rentals/tours

Access to nearby health club

Access to nearby indoor pool

Fitness center

Indoor pool

Entertainment

Cable channels

MP3 dock

Premium channels

37-inch flat-screen TV

General

Meeting rooms

24-hour business center

Computer station

Conference space (1640 square feet)

Vending machine

Elevator

Water dispenser

Free newspapers in lobby

Spanish

English

Communal living room

TV in lobby

Fireplace in lobby

Guest Services

Mini-fridge

Free cribs/infant beds

Sofa bed

Access to nearby indoor pool

Microwave

Laundry facilities

Indoor pool

Daily housekeeping

Multilingual staff

Turndown service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 7 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 5 children 21 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 20.00 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 20.00 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Shayshana

Jan 1, 2026 01:02:17 PM

Review Score: 6

Summary: The front desk was extremely courteous, however the conditions were out of his control. Roaches were everywhere unfortunately. The pool was open and the place seemed clean but the roaches were terrible.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite, Multiple Beds, Non Smoking Room Size: 325 square feet m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Square meters - 30, Square feet - 325, Number of bedrooms - 0, Pets not allowed, Bed count maximum 3, Ping - 9.13, Extra bed count 1, Bed count minimum 3
Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: 330 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 330, Sofa bed, Pets not allowed, Wet bar, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking Room Size: 325 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 9, Square feet - 325, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered peephole/view port in door, Square meters - 30, Fixed shower seat, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: 325 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Square feet - 325, Number of bedrooms - 0, Sofa bed, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2